IT Support Technician

GLO Marine has evolved from a design firm to a full-service leader in vessel upgrades, delivering complete retrofit solutions that include decarbonization and green technologies to reduce the maritime industry’s carbon footprint. With a strong team of engineers and maritime professionals, we tackle some of the industry’s most complex challenges.

With exciting projects ahead, we’re expanding our team to include people ready to learn, grow, and make a meaningful impact. If you value curiosity, bold ideas, and the courage to do things differently, GLO Marine is the place for you. Explore the roles below and find your place with us!

We are looking for a practical, reliable, and hands-on IT Support Technician to provide day-to-day technical support and assist with workplace IT equipment and systems.

The ideal candidate is technically minded, organised, willing to learn, and comfortable carrying out a varied range of technical and practical tasks.

• Install, configure, update, maintain, and troubleshoot computers, laptops, operating systems, business applications, printers, and peripherals, including setting up user workspaces.
• Provide technical support and practical guidance to colleagues on software, hardware, user access, and equipment-related issues.
• Apply and maintain security measures for end-user devices in line with company requirements.
• Install, configure, and troubleshoot network infrastructure, including cabling, connectors, switches, routers, and related equipment.
• Handle technical tasks related to organising, updating, transferring, archiving, and maintaining company documents, files, and data.
• Coordinate warranty claims, external repairs, and the preparation, shipment, and receipt of IT equipment.
• Maintain records of IT equipment, repairs, transfers, and support activities.
• Transport IT equipment between company locations, suppliers, and service providers when required.

• Good practical understanding of computers, operating systems, hardware, peripherals, and common business applications.
• Strong technical aptitude and problem-solving skills.
• Organised, responsible, and attentive to detail.
• Ability to work independently and follow tasks through to completion.
• Good communication skills and patience when supporting non-technical users.
• A valid Category B driving licence is required.

• Competitive salary package and performance bonuses.
• Meal vouchers and private health insurance.
• Flexible work schedule and hybrid work options.
• Modern work equipment (laptop, company phone).
• Access to international projects and complex collaborations.
• Opportunities for professional training and specialization.
• Annual bonuses and rewards for outstanding performance.